Smart Cupping Massager
Last updated: October 20, 2026
Thank you for shopping with My Store. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
We currently ship to Pakistan and United Arab Emirates.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Contact our team at nebisostore@gmail.com.
Estimated UAE delivery time: 4–7 days.
Last updated: October 20, 2026
Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
Contact us to ask about return options and how to start a return.
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an item.
Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns.
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be returned.
Contact us to ask about exchange options before returning your item.
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at nebisostore@gmail.com.
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